Terms and Conditions for Welland African Store 

Effective Date: May 2, 2024

1. Introduction

Welcome to Welland African Store (“Marketplace”). These Terms and Conditions (“Terms”) govern your use of our Marketplace and the purchase and sale of goods through our platform. By accessing or using our Marketplace, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use our Marketplace


2. Definitions

“Marketplace” refers to the Welland African Store online platform.

“Seller” refers to any individual or business entity that lists and sells products on the Marketplace as Vendor.

“Buyer” refers to any individual or business entity that purchases products from the Marketplace.

“Products” refers to the goods listed for sale on the Marketplace.


3. Eligibility

To use the Marketplace, you must be at least 18 years old and capable of entering into a legally binding agreement under Canadian law. By using the Marketplace, you represent and warrant that you meet these eligibility requirements.


4. Account Registration

To sell or purchase products on the Marketplace, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.


5. Compliance with Canadian Law

All Sellers and Buyers must comply with all applicable Canadian laws and regulations, including but not limited to consumer protection laws, product safety regulations, and tax obligations. Sellers are responsible for ensuring that their products comply with all relevant laws and regulations.


6. Product Listings

Sellers must provide accurate and complete descriptions of the products they list for sale on the Marketplace. This includes but is not limited to the product’s name, description, price, and any relevant specifications or disclosures. Misleading or false information is strictly prohibited.


7. Orders and Payment

Placing Orders: Buyers may place orders for products through the Marketplace. All orders are subject to acceptance by the Seller.

Payment: Buyers agree to pay for all products purchased through the Marketplace, including any applicable taxes and shipping fees. Payment must be made through the payment methods provided on the Marketplace.

Order Confirmation: Once an order is placed, Buyers will receive an order confirmation email. This email does not constitute acceptance of the order by the Seller, which occurs only upon shipment of the product.


8. Shipping and Delivery

Shipping: Sellers are responsible for shipping products to Buyers in a timely and secure manner. Shipping methods and times may vary depending on the product and Seller.

Delivery: Delivery dates provided are estimates only. Sellers are not liable for any delays in delivery.


9. Returns and Refunds

Returns: Buyers may return products in accordance with the Marketplace’s return policy. The return policy is subject to change and may vary depending on the product and Seller.

Refunds: Refunds will be processed in accordance with the Marketplace’s refund policy. Refunds may take several business days to process.


10. Prohibited Activities

Users of the Marketplace agree not to engage in any of the following prohibited activities:

Listing or selling illegal, counterfeit, or stolen products.

Violating any applicable laws or regulations.

Engaging in fraudulent or deceptive practices.

Interfering with or disrupting the operation of the Marketplace.


11. Intellectual Property

All content and materials on the Marketplace, including but not limited to text, graphics, logos, images, and software, are the property of Welland African Store or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content or materials from the Marketplace without the prior written consent of Welland African Store.


12. Limitation of Liability

Welland African Store is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Marketplace or the purchase or sale of products through the Marketplace.


13. Indemnification

You agree to indemnify and hold harmless Welland African Store, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Marketplace or any violation of these Terms.


14. Modifications to Terms

Welland African Store reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Marketplace. Your continued use of the Marketplace following the posting of any changes constitutes your acceptance of those changes.


15. Governing Law

These Terms and any disputes arising out of or related to your use of the Marketplace or the purchase or sale of products through the Marketplace will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.


16. Contact Information

If you have any questions or concerns about these Terms, please contact us at: support@wellandafricanstore.com


By using the Welland African Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.


Effective Date: May 2, 2024